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MENTAL HEALTH CRISIS RESPONSE PROGRAM
Crisis Toll Free Hot Line Phone Number:
1-888-989-9990
The Mental Health Crisis Response Program is designed
to assist families and children under the age of 18 in a mental
health related crisis. The only eligibility requirements are:
1. There is a concern related to a child,
2. The family lives within Lane County.
Services are provided free of charge to all families
in Lane County. Clients need not be a Lane Care member to receive
services.
Services include:
A. A 24 hour, 7 days a week crisis line
Crisis response worker talk with callers to de-escalate child and
adolescent crisis situations over the phone. The goal is to stabilize
the family/child crisis, restore safety in the environment, help
the caller create a short term plan, and provide appropriate referrals
to other community resources. The crisis worker will often, with
the approval of the caller, follow up by phone or in person if appropriate.
B. Crisis mobile response
In some cases, a team of crisis workers may provide crisis intervention
services on site at a home or other public location such as a hospital,
public school or in conjunction with police or other safety services
personnel.
C. In home respite care
Brief respite services are available for those families who may
benefit from a 1 to 4 hour respite. The crisis worker may provide
a respite for family members in their home or other convenient location.
D. Respite care provided by a foster home
For longer stays in respite care, a certified foster home is available
for limited numbers of children and adolescents. The stay would
be for 1 to 2 days at this level of respite service.
E. Facility based respite
In situation where a crisis cannot be safely resolved, a crisis
placement in a facility based placement may be considered. All placements
are voluntary and must be requested and approved by the parent/legal
guardian. Facility based respite may last up to 3 days. SCAR/Jasper
Mountain will provide facility based respite for children and Looking
Glass will provide facility based respite for adolescents.
F. Assessment and referral
A child/family may also require additional assistance accessing
other types of services. The crisis worker will provide necessary
referral services to generate important links with other social
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